Privacy Policy –d-stress.in
This website www.d-stress.in (“Website”) is owned and operated by Astrel Genome Limited (“We”, “Our”, “Us”), India. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and the rules made thereunder and does not require any physical or digital signature.
Acknowledgement & Acceptance
By accessing or using this Website, submitting your information, or purchasing our products, you agree to the terms of this Privacy Policy and other applicable policies published on the Website.
If you do not agree, please do not use the Website.
Nature of Services
D-Stress provides wellness and stress-management products and information.
⚠️ We do not provide medical diagnosis or treatment. Information on this Website is for general wellbeing purposes only and should not be considered medical advice.
Information We Collect
- Personal Information
We may collect the following information when you voluntarily provide it:
- Name
- Phone number
- Email address
- City or location
- Shipping and billing address (for order fulfillment)
- Information submitted through enquiry, contact, or support forms
We do not intentionally collect sensitive medical records or diagnostic data.
- Non-Personal Information
- Automatically collected information may include:
- IP address
- Browser type and device details
- Pages visited, time spent, and navigation behavior
- Referring URLs
- Analytics data collected via tools such as Google Analytics
Cookies & Tracking Technologies
D-stress.in uses cookies and similar technologies to:
- Improve Website performance
- Understand user behavior
- Enhance browsing experience
You may disable cookies through your browser settings. Please note that disabling cookies may affect some Website features.
Purpose of Collection & Use of Information
Your information is collected and processed for the following purposes:
- Processing and fulfilling product orders
- Responding to your enquiries and customer support requests
- Sending order updates, service notifications, and important information
- Improving Website content, usability, and performance
- Internal research and analytics
- Sending educational or promotional communication (only if you opt in)
- Ensuring Website security and legal compliance
Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only in limited circumstances:
- With trusted service providers (logistics, payment gateways, IT and analytics services) strictly for operational purposes
- With payment gateway providers to securely process transactions
- When required by applicable law, regulation, or government authority
- With your explicit consent
All third parties are required to follow appropriate confidentiality and security standards.
Data Storage & Retention
Your personal information is stored securely in electronic form and retained only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal or regulatory obligations
Anonymized data may be retained for analytical and research purposes.
Data Security
We use reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, or disclosure.
However, no online transmission or storage system is completely secure. By using this Website, you acknowledge that data transmission occurs at your own risk.
Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
Requests can be made using the contact details provided below.
Third-Party Links
D-stress.in may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.
Minors
This Website is intended for individuals 18 years and above.
We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website.
Contact & Grievance Redressal
For questions, data requests, or grievances related to this Privacy Policy, please contact:
📧 Email: Contact@astrel.in